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FMBank Google Deletion Policy

Below you will find detailed steps on how to proceed with any requests to delete your digital online banking profile and information specific to the data being removed and retained during this process. This data is temporarily retained for fraud prevention and in accordance with laws and regulations governing bank data retention periods.

How to Delete your FMBank Digital Banking Account

To delete your digital online banking account with FMBank, please contact us at 662-365-1200, email customerserv@fmbcornerstone.com or visit a branch location convenient for you. The user’s online banking profile, username, and password would be deleted upon request.

FMBank Digital Banking Data Deletion

When you request the deletion of your digital banking account the following will happen:

  • App Data

  • Your digital banking profile will be deleted; your username will no longer be associated to your financial accounts, personal data, or app settings.
  • Your digital banking profile will be deleted; you will not be able to access digital banking in the mobile app or via online banking. You will need to re-enroll to use digital banking services if your account remains open.
  • Configured alert preferences will be deleted.
  • Scheduled one time and recurring bill payments will be cancelled.
  • Scheduled one time and recurring transfers will be cancelled.
  • Accounts enrolled in electronic statements will need to be returned to paper delivery, which may result in a fee. If your account is setup for eStatements, a statement fee may be charged.
  • Bill Payment will be deactivated and information will be deleted. This included but not limited to: payee information, recurring payments, scheduled payments, e-bills, payment history. If you need information about your Bill Pay, you may request it prior to deleting your online banking profile.

  • Personal Information

  • Your personally identifiable information such as your name, email address, and phone
    number will be temporarily retained in our internal system for fraud prevention and to comply with data retention and audit requirements.

  • Transaction History

  • Records of transactions conducted within the app will be temporarily retained in our internal system for fraud prevention and to comply with data retention and audit requirements.

  • App Usage Data

  • Records of your activity and usage within the mobile application will be temporarily retained in our internal system for fraud prevention and to comply with data retention and audit requirements.